Key Takeaways
- Routine MT4 server maintenance is performed during the weekend market closure to apply security updates and infrastructure improvements.
- Trading is unaffected; positions remain protected; here is the published schedule and what to expect.
Routine maintenance of our MT4 trading servers is conducted during the weekend market closure window. This article describes the standing schedule, what happens during a maintenance window, and how it affects (or does not affect) active client positions.
Standing maintenance window
Our regular maintenance window is:
- Saturday, 04:00–08:00 GMT, every week.
- This window falls inside the weekend FX market closure (Friday 22:00 GMT to Sunday 22:00 GMT).
- No trading is possible during the weekend closure regardless of maintenance status; the window is selected to coincide with already-closed markets to minimise impact.
What happens during a maintenance window
Maintenance typically includes one or more of:
- Security patches to the underlying server operating system and the MT4 server software.
- Infrastructure capacity additions (additional aggregation nodes, increased connectivity to liquidity providers).
- Configuration updates to instrument specifications (added/removed symbols, updated swap rates, margin requirement changes).
- Routine database maintenance to keep order-history queries fast for clients with long account history.
During the window, the MT4 client application may show "No Connection" or "Reconnecting". This is expected. The application will reconnect automatically once the server is back online; no action is required from the client.
What this means for your positions
- Open positions remain open. They are held at the server level and are not affected by client-side disconnection.
- Pending orders remain pending. Limit, stop, stop-loss, and take-profit orders all persist server-side.
- Account balance, equity, and free margin are unchanged. No P&L is calculated during the closure because no prices are streaming.
- Any instrument-specification changes (swap rate adjustments, margin tier changes, contract size updates) become effective at the next market open and are announced separately in advance.
Extended maintenance — when it happens, how it is communicated
Occasionally, an upgrade or migration requires a longer window than the standard 4 hours. When that happens, we publish a separate announcement (on this blog and via email to all active clients) at least seven calendar days in advance, specifying:
- The exact start and end time of the extended window.
- The nature of the work being done.
- Whether the work has any effect on instrument specifications or platform functionality.
Extended windows are scheduled where possible to coincide with public holidays in major financial centres, when underlying markets are already closed or operating with reduced liquidity.
If you encounter connection issues outside the maintenance window
If your MT4 cannot connect to the server during normal trading hours (Sunday 22:00 GMT through Friday 22:00 GMT), the issue is almost always client-side and can usually be resolved by:
- Closing and restarting the MT4 application.
- Checking that the correct server is selected (File → Login to Trade Account → server dropdown).
- Confirming your internet connection is active and unrestricted (some corporate firewalls block the MT4 ports).
- Testing access from the MT4 mobile application — if mobile connects but desktop does not, the issue is local network or local installation.
If issues persist after these checks, contact our support team at support@topwealthtrading.com with the time of the disconnection and the exact error message displayed. Our infrastructure team has full visibility of server-side status and can confirm within a few minutes whether the issue is broker-side or local.
Maintenance schedules are subject to occasional change at the broker's discretion. Material changes to the standing window are announced in advance. CFDs are complex leveraged products and carry a high risk of losing money rapidly.
